HUDbeta
HUD Overview
The HUD is the first page you will see when logging into the Axion Customer Portal. Here you can communicate with team members via one to one chat or group chats, view live call information, access voicemails, share files, and more.
Communications Tabs
The center section of your HUD contains several tabs that allow you to communicate in and outside of your enterprise
Contacts
View your coworkers contact information and create new contacts for yourself.
Phone
Similar to SIPTapi or Click2Dial features that can integrate to PBX systems, this tab allows you to control calls on your Axion desk phone from the web. Make new calls, end calls, hold, park, and transfer current calls through this module.
Chat
Use instant messaging to communicate with coworkers who also have a user on the Axion portal. Send text, images, files, audio snippets, and emoji in either one to one chats or in a group chats.
SMS/MMS Messaging
Use your business number with Axion to send SMS or MMS messages to your clientele. Send text, images, files, audio snippets, and emoji in either one to one messages or in a group messages.
Speed Dialer
Have a large list of numbers you need to call? Upload a .csv file to quickly dial numbers, takes notes about each call, and move to the next number on your list in sequence.
File Transfer
Share file in and outside of your enterprise. Upload files and create links for others to download. Create a password protected file for sensitive information or set a download limit for special offers.
Voicemail
View your extension(s) voicemails through the web. Play messages in the portal or download the audio file to your computer. Transcriptions can be read and downloaded as well. You can even share messages by emailing them directly from the portal.
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