Changes for page HUDbeta
Last modified by Cameron Marx on 2023/07/21 00:54
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... ... @@ -2,50 +2,67 @@ 2 2 {{toc/}} 3 3 {{/box}} 4 4 5 -= HUD Overview = 5 += **HUD Overview** = 6 6 7 7 The HUD is the first page you will see when logging into the Axion Customer Portal. Here you can communicate with team members via one to one chat or group chats, view live call information, access voicemails, share files, and more. 8 8 9 -== Communications Tabs == 9 +== **Communications Tabs** == 10 10 11 11 The center section of your HUD contains several tabs that allow you to communicate in and outside of your enterprise 12 12 13 -=== Contacts === 13 +==== Contacts ==== 14 14 15 15 View your coworkers contact information and create new contacts for yourself. 16 16 17 -=== Phone === 17 +==== Phone ==== 18 18 19 19 Similar to SIPTapi or Click2Dial features that can integrate to PBX systems, this tab allows you to control calls on your Axion desk phone from the web. Make new calls, end calls, hold, park, and transfer current calls through this module. 20 20 21 -=== Chat === 21 +==== Chat ==== 22 22 23 23 Use instant messaging to communicate with coworkers who also have a user on the Axion portal. Send text, images, files, audio snippets, and emoji in either one to one chats or in a group chats. 24 24 25 -=== SMS/MMS Messaging === 25 +==== SMS/MMS Messaging ==== 26 26 27 27 Use your business number with Axion to send SMS or MMS messages to your clientele. Send text, images, files, audio snippets, and emoji in either one to one messages or in a group messages. 28 28 29 -=== Speed Dialer === 29 +==== Speed Dialer ==== 30 30 31 31 Have a large list of numbers you need to call? Upload a .csv file to quickly dial numbers, takes notes about each call, and move to the next number on your list in sequence. 32 32 33 -=== File Transfer === 33 +==== File Transfer ==== 34 34 35 35 Share file in and outside of your enterprise. Upload files and create links for others to download. Create a password protected file for sensitive information or set a download limit for special offers. 36 36 37 -=== Voicemail === 37 +==== Voicemail ==== 38 38 39 39 View your extension(s) voicemails through the web. Play messages in the portal or download the audio file to your computer. Transcriptions can be read and downloaded as well. You can even share messages by emailing them directly from the portal. 40 40 41 -= Paragraph2=41 +== **Status and Rosters** == 42 42 43 - Loremipsumdolorsitamet,consecteturadipiscingelit,sed doeiusmod temporincididuntutlaboreetdoloremagnaaliqua. Utnimad minim veniam, quisnostrudexercitationullamcolaborisnisiutaliquipex ea commodoconsequat.Duis auteiruredolor in reprehenderit involuptatevelitessecillum doloreeu fugiatnullapariatur. Excepteursintoccaecatcupidatat non proident,suntin culpaqui officiadeseruntmollitnimidest laborum.43 +The left portion of the HUD contains both your user's Status section and the Contacts Rosters. Here you can see calls currently ringing or connected to your extension, your status in the HUD, and lists of Users (Coworkers and Favorites), SMS history, Chat Groups, and Contacts (Shared and Private). 44 44 45 -== S ub-paragraph==45 +==== Status ==== 46 46 47 - Loremipsumdolorsit amet,consectetur adipiscingelit,seddoeiusmod temporincididuntutlabore etdoloremagna aliqua.Ut enimadminimveniam,quisnostrudexercitation ullamco laborisnisi ut aliquipexea commodo consequat. Duisuteiruredolorin reprehenderit in voluptatevelitessecillum dolore eu fugiatnulla pariatur.Excepteur sintoccaecat cupidatatnon proident,sunt in culpaqui officia deseruntmollit anim idestlaborum.47 +This section shows your user and extension's current status'. Call currently ringing and active answered calls will be displayed here with control options (hold ,transfer, park, etc.) 48 48 49 -== Sub-paragraph==49 +==== Contacts Rosters ==== 50 50 51 -Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. 51 +View your contacts and communications channels quickly in this section. 52 + 53 +* Coworkers - all users created in the Customer Portal under your enterprise account 54 +* Favorites - users you have selected as favorites 55 +* SMS - recent SMS history 56 +* Groups - Group chats in which you are a member 57 +* Shared - Contacts added by the Shared Contacts Admin, viewable by all users 58 +* Private - Contacts you have added to you account, not shared with other users 59 + 60 +== **Widgets** == 61 + 62 +The right most section of the HUD allows you to add widgets for quick shortcuts for communications and for viewing active call info. 63 + 64 +* Contacts - quick access to users status and communication modes 65 +* Parking Lot - live view of parking system 66 +* Queue Monitor - live view of queue callers 67 + 68 +