Dashboards
Last modified by Cameron Marx on 2023/08/02 16:25
Dashboards
A quick view of your call statistics, extension statuses, and live queue usage.
Company Summary
Quickly view your Inbound, Outbound, and Extension to Extension calls for a date range of your choosing.
Extensions
Quickly view call statistics for extensions and date range of your choosing.
Queues
Quickly view live information about your call queues
- Calls
- Position -
- Time -
- Caller -
- Waiting Time -
- Agents
- Name -
- Extension Number -
- Status -
- Number of Answered Calls -
- Queue Statistics
- Calls -
- Abandoned Calls -
- Completed Calls -
- Avg. Hold Time -
- Avg. Talk Time -
- Agents Logged In -
- Agents Available -
