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5 = Noixa =
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15 = Set-Up =
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Martin Gow 7.1 17 Noixa (Axion spelled backwards) is the portable version of the Customer Portal that can be downloaded on IOS and Android. The only thing that a person needs to have access to Noixa is to have a user added in the Customer Portal (CP). In order to make SIP Phone calls the user in the Customer Portal must have 2 things:
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Martin Gow 6.1 19 ~1. An SBC user extension
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Martin Gow 6.1 21 2. The "Use Noixa Phone" checkbox under their user in CP must be clicked
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Martin Gow 7.1 23 Afterwards the user only has access to what privileges are given to them, they can check the voicemails only if they are given the correct permissions.
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Martin Gow 1.1 26 == Sip Phone ==
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Martin Gow 6.1 28 There are 3 tabs at the top:
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31 ~1. Keypad - You can dial out just like you would with our regular desk phones. Feature codes do work and you can check your specific voicemail by dialing *97
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34 2. Contacts - Here are the lists of other users that can be used to quickly call others. They can add contacts via CP, otherwise it will list their Co-Workers that have users in CP.
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Martin Gow 7.1 37 3. Call Log - This is the call history tab, clicking on it will call the other person back. They are color coded on the far left with a thin bar, you can see the color key at the bottom, showing where each call came from.
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Martin Gow 1.1 40 == Chat ==
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Martin Gow 7.1 42 These are your personal chat messages, one on one with people. If you want to create a new chat click the bubble on the bottom right and select which contact you would like to chat with. These are listed as your co worker contacts, the other people who use the Customer Portal not necessarily Noixa.
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Martin Gow 1.1 45 == Channels ==
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Martin Gow 7.1 47 These are mass chats with more than one other person. To create a channel select the bubble on the bottom right. You can then type the name you want the channel to be. By clicking the "+" symbol next to "Participants" you can select who you want in the chat. Once completed, select done.
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Martin Gow 7.1 50 To see the details of a channel, open the channel and select the top name of the channel. From there you can see who created it, when it was created, who is the owner, and the other participants.
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Martin Gow 1.1 54 == SMS ==
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57 == Voicemail ==
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Martin Gow 7.1 60 == Recordings ==
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63 == Reports ==
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66 == Billing ==
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69 == VFax ==
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Martin Gow 1.1 73 == Settings ==
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Martin Gow 5.1 81 {{box title="**Contents**"}}
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