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...	...	@@ -4,7 +4,7 @@
4	4	(((
5	5	= Noixa =
6	6
7		-====== iOS version: 1.111 ======
	7	+
8	8	)))
9	9	)))
10	10
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14	14	(((
15	15	= Set-Up =
16	16
17		-Noixa (Axion spelled backwards) is the portable version of the Customer Portal that can be downloaded on IOS and Android. The only thing that a person needs to have access to Noixa is to have a user added in the Customer Portal (CP). Once downloaded and the app has started it will request access to microphone, contacts, photos, notifications. It is STRONGLY recommended to give the app access for best support.
	17	+Noixa (Axion spelled backwards) is the portable version of the Customer Portal that can be downloaded on IOS and Android. The only thing that a person needs to have access to Noixa is to have a user added in the Customer Portal (CP). In order to make SIP Phone calls the user in the Customer Portal must have 2 things:
18	18
19		-If the app is already downloaded on iOS and the person declined the permissions: Open Settings > Click Apps > click NOIXA > Then select the proper permissions
	19	+~1. An SBC user extension
20	20
	21	+2. The "Use Noixa Phone" checkbox under their user in CP must be clicked
21	21
22	22	Afterwards the user only has access to what privileges are given to them, they can check the voicemails only if they are given the correct permissions.
23	23
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27	27
28	28	== Sip Phone ==
29	29
30		-
31		-
32		-In order to make SIP Phone calls the user in the Customer Portal must have 2 things:
33		-
34		-~1. An SBC user extension
35		-
36		-2. The "Use Noixa Phone" checkbox under their user in CP must be clicked
37		-
38		-
39	39	There are 3 tabs at the top:
40	40
41	41
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64	64
65	65	== SMS ==
66	66
67		-To use SMS, a client first must have a phone number that's properly been through it's 10DLC and configured specifically to be an SMS number. Once Coordinators are finished, it's just a matter of assigning the SMS number to the user within the Customer Portal, ensuring the "default" check box is clicked as on.
68	68
69		-
70		-From here, a client is able to see the SMS history the number has received since being ported through Bandwith. The Caller IDs for each SMS thread can be configured/changed by saving it as a contact within either Noixa itself, or importing contacts from your phone.
71		-
72		-
73		-You can start a new message by hitting the bubble in the bottom right, and entering the phone number you wish to message. You can also choose from your contacts from Noixa or your phone by using the buttons in the top right. From here, SMS works just the same as your typical texting client, with attachments and photos easily transferred.
74		-
75		-
76		-IMPORTANT: An SMS number MUST be configured correctly during its 10dlc. If for any reason it hasn't been assigned the proper campaign, it will NOT send SMS and give errors. Additionally, SMS history is specific to the number, not the user. If a user swaps messaging numbers, they won't be able to see the history unless they swap back.
77		-
78		-
79	79	== Voicemail ==
80	80
81	81	Depending on the amount of access a user has there is a box on the top left that show the the extension the voicemails are associated with. If a user has access to multiple extension's voicemails then by clicking the box they can change which ones the see. You can click on the 3 dots for more options:
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99	99
100	100	2. Delete - deletes the recording
101	101
102		-3. AI analytics - (NOTE: BUG PREVENTS SEEING) (CANT EVEN SEE ON ANDROID; OPTION NOT THERE)
	83	+3. AI analytics - (NOTE: BUG PREVENTS SEEING)
103	103
104	104
105	105	If you need to filter the recordings press the bubble on the top right, from there it will list everything you can sort the recordings by.
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117	117
118	118	Summary - lists the calls for the day and are separated by Inbound, Outbound, Ext to Ext, Missed, Queue and Voicemails.
119	119
120		- Extensions - (BUG: CONNECTION LOST WHEN CLICKED?) (HAPPENS ON ANDROID AS WELL: ERROR MESSAGE "Connection to Axion server lost")
	101	+ Extensions - (BUG: CONNECTION LOST WHEN CLICKED?)
121	121
122	122
123	123	**CDRs - **
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124	124
125	125	**~ **Calls - These are the direct call logs, you can filter by pressing the bubble on the top right, if call logs contain more than 2000 records, you must download the complete report, once downloaded an email will be sent to the user using the email they use to log in.
126	126
127		- SMS - Similar to call log but using SMS messages instead.
	108	+ SMS - Similar to call log but using SMS messages instead
128	128
129	129
130		-(Android - Doesnt look like Im able to tap on CDRs for calls or SMS to get further options? It lights up like I'm supposed to, but then it does nothing)
131		-
132		-
133	133	== Billing ==
134	134
	113	+I AM NOT TOUCHING THIS (MARTIN)
135	135
136		-The Billing screen allows clients to view their invoices~-~- paid or pending~-~- through the app. A client is able to see the incoming invoices at the bottom of the screen, which includes details such as the date, the balance forward, any new charges/credit, and the account balance .
137	137
138		-
139		-To make a payment, a client is able to first hit the dollar sign button in the top right to "Add a Payment Method." Once configured, a client is then able to select the "Make a Payment" option from the same dollar sign button. In this menu, the client is able to choose which payment method they would like to use, and what invoice they would like to pay. The client is able to selectively choose which balance they would like to pay for, or to pay for the whole due balance, if desired.
140		-
141		-
142	142	== VFax ==
143	143
144	144	VFax (Virtual Faxing), can still be sent through Noixa. In order to use this a user must have a valid Fax number and proper permissions.
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164	164	Home - Takes you to the original page you opened the app on
165	165
166	166
167		-File Transfer - Acts as a dropbox for files, you can add a file by selecting the blue circle on the bottom right, once added you can access the files from any device that can use NOIXA or CP. You have 3 dot option screen as well:
	141	+File Transfer
168	168
169		- File info - Shows upload time, expiration time, times downloaded, file size, download limit and password
170	170
171		- Copy link -  Copies link to file to clipboard
172		-
173		- Email file link - Allows a person to email the file link
174		-
175		- Password protect - Creates a random password that is required to download the file, to have access to this password open the file info page.
176		-
177		-
178	178	Settings - You can modify what you want to see, by choosing what tabs are shown at the bottom of the screen, if they don't have access they will always be off.
179	179
180	180
181		-Contacts - Same as SMS contacts listed above. This menu lists all of your contacts made/imported into Noixa in small card format. It lists the name, the number, the business name, and any other input information. By hitting the dots in the top right of each card, you can either edit contact information or delete a contact.
	147	+Contacts
182	182
183	183
184		-Contacts Group - Lets you group contacts together, however seems to be an unfinished section. When someone makes a Contacts group, the group does not show up under any sort of contact information for SMS or calls. When checked on CP, it looks like its only adding the contact group as a fax contact group, and even then did not import numbers. The Group itself was made, however no numbers were even inputted. Bugged?
	150	+Contacts Group -
185	185
186	186
187	187	About - Shows the version of Noixa the user is using (Great for troubleshooting)