From version < 2.1 >
edited by JanelFaber
on 2023/01/31 06:37
To version 1.1 >
edited by JanelFaber
on 2023/01/31 06:35
>
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28 28  
29 29  The time group below would not work because you cannot span from Sunday to Monday. The weeks run from Monday to Sunday.
30 30  
31 +[[image:__fileCreatedFromDataURI__.png]]
31 31  
33 +[[image:file:///C:/Users/janel/AppData/Local/Temp/msohtmlclip1/01/clip_image001.jpg]]
32 32  
33 33  **#1 – From 8 AM to 5 PM Saturday through Thursday.**
34 34  
35 35  This is the proper set up for this time group. This covers from 8AM to 5PM Sat. and Sun. and 8AM to 5PM Mon.-Thurs.
36 36  
39 +[[image:file:///C:/Users/janel/AppData/Local/Temp/msohtmlclip1/01/clip_image002.jpg]]
37 37  
38 38  **#2 – From 8AM Monday to 2AM Tuesday.**
39 39  
40 40  This time group would not work because you cannot span two partial days.
41 41  
45 +[[image:file:///C:/Users/janel/AppData/Local/Temp/msohtmlclip1/01/clip_image003.jpg]]
42 42  
43 43  **#2 – From 8AM Monday to 2AM Tuesday.**
44 44  
45 45  The time group below is correct because it defines both partial days separately.
46 46  
51 +[[image:file:///C:/Users/janel/AppData/Local/Temp/msohtmlclip1/01/clip_image004.jpg]]
47 47  
48 48  **#3 – From all day December 31st through all day January 1^^st ^^**This time group will not work because you cannot span years.
49 49  
55 +[[image:file:///C:/Users/janel/AppData/Local/Temp/msohtmlclip1/01/clip_image005.jpg]]
50 50  
51 51  **#3 – From all day December 31st through all day January 1^^st^^**
52 52  
53 53  This would be the correct set up because the days are in separate years, therefore they are defined separately.
54 54  
61 +[[image:file:///C:/Users/janel/AppData/Local/Temp/msohtmlclip1/01/clip_image006.jpg]]
55 55  
56 56  
57 57  
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58 58  **HIVE: Time Conditions:**
59 59  
60 60  A time condition is a destination that checks the current time against a time group, and then routes calls to one of two destinations based upon the result. You need to create a time group first so that a time condition will work properly, otherwise your time condition wouldn’t have anything to refer to when routing a call. If you do not choose a time group from the drop down dialog box, the calls will always be routed to the non-matching destination. When you have defined your time group, then you can configure your respective time condition.
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