Wiki source code of Directory
Last modified by Cameron Marx on 2023/08/21 16:43
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| 5 | = Directory = | ||
| 6 | |||
| 7 | Create Dial-by-Name Directories to allow callers to find their party's extension or for use with IVRs to limit dialable extensions to department members. | ||
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| 15 | == Directory General Options == | ||
| 16 | |||
| 17 | * **Directory Name**: Name of this directory | ||
| 18 | * **Directory Description**: Description of this directory | ||
| 19 | * **CallerID Name Prefix**: Prefix to be appended to current CallerID Name | ||
| 20 | * **Alert Info**: ALERT_INFO to be sent when called from this Directory. Can be used for distinctive ring for SIP devices | ||
| 21 | |||
| 22 | == Directory Options (DTMF) == | ||
| 23 | |||
| 24 | * **Announcement**: Greeting to be played on entry to the directory | ||
| 25 | * **Invalid Retries**: Number of times to retry when receiving an invalid/unmatched response from the caller | ||
| 26 | * **Invalid Retry Recording**: Prompt to be played when an invalid/unmatched response is received, before prompting the caller to try again | ||
| 27 | * **Invalid Recording**: Prompt to be played before sending the caller to an alternate destination due to the caller pressing 0 or receiving the maximum amount of invalid/unmatched responses (as determined by Invalid Retries) | ||
| 28 | * **Invalid Destination**: Destination to send the call to after Invalid Recording is played | ||
| 29 | * **Return to IVR**: When selected, if the call passed through an IVR that had "Return to IVR" selected, the call will be returned there instead of the Invalid destination | ||
| 30 | * **Announce Extension**: When checked, the extension number being transferred to will be announced prior to the transfer | ||
| 31 | |||
| 32 | == Directory Entries == | ||
| 33 | |||
| 34 | * **Name**: Dialable names that a caller can enter on their dial pad | ||
| 35 | * **Name Announcement**: Select recording to use when an entry is matched | ||
| 36 | ** **Voicemail Greeting**: User created recording | ||
| 37 | ** **Text to Speech**: Automated system reading of "Name" (results may vary) | ||
| 38 | ** **Spell Name**: Automated system reading of each letter in "Name" | ||
| 39 | ** [[**System Recordings**>>doc:Main.Hive PBX Tutorials.Admin.System Recordings.WebHome]] | ||
| 40 | * **Dial**: Destination when entry matched | ||
| 41 | |||
| 42 | === === | ||
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| 48 | {{box title="**Contents**"}} | ||
| 49 | {{toc/}} | ||
| 50 | {{/box}} | ||
| 51 | |||
| 52 | [[image:ApplicationsDirectory.png]] | ||
| 53 | //Figure 1: Directory// | ||
| 54 | ))) | ||
| 55 | ))) |