Changes for page Send A New Fax

Last modified by Jonathan Usrey on 2026/04/02 08:44
From version < 21.1 >
edited by Jonathan Usrey
on 2026/04/02 08:43
To version 11.1 >
edited by Cameron Marx
on 2023/07/20 23:39
>
Change comment: There is no comment for this version

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Title
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1 -Send A New Fax
1 +Chat Tab
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1 -Main.Customer Portal Tutorials.vFax.WebHome
1 +Main.Customer Portal Tutorials.HUD.WebHome
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1 -XWiki.jusrey
1 +XWiki.cmarx
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2 2  (((
3 3  (% class="container" %)
4 4  (((
5 -= Send A New Fax =
5 += Chat Tab [[image:comments.svg||alt="address-book.svg" height="40" width="45"]] =
6 6  
7 -Send a document to any connected fax number through the customer portal.
7 +From the chat tab in the HUD you can instant message your coworkers either 1-to-1 or in groups.
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9 9  )))
10 10  
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15 -== Overview ==
15 +== 1-to-1 Chat ==
16 16  
17 -Using the Send a new fax page, you'll be able to compose faxes to send out to one or multiple recipients.
17 +Instant message other users in your organization.  Send text, images, emojis, files, and voice recordings.
18 18  
19 -== Source ==
19 +== Group Chat ==
20 20  
21 -The Source section shows the fax number that you're sending out of. If you have multiple numbers on your account, you can select the number you wish to send out of by clicking the + next to that number.
21 +Create a group chat and instant message with multiple users at once.  Manage group name, members, and icon from the Channels list in the Contacts Roster.
22 22  
23 -== Destination ==
23 +== Search ==
24 24  
25 -In the Destination section, you can enter in the number or numbers you wish to send a fax to.  You must enter a destination in order for the 'SEND' button to appear. Press the + mark to add a new blank space in which you will type in the fax number you wish to send to. You must enter the fax number with no spaces or specials characters, and must define the area code. You can enter the number with or without the leading 1. Examples are 18056421456 or 8056421456.
26 -
27 -== Cover ==
28 -
29 -The Cover section is where you choose which cover page, if any, you would like to apply to this fax.
30 -
31 -Checking the box for "Use predefined cover page" will apply the cover page you previously created in the "Cover Page" section of your VFax Portal. If you don't remember what your cover page was set as, you can press the eye symbol to the right of this option to preview your cover page.
32 -
33 -The "Choose File" button, will allow you to upload a custom cover page. Accepted formats are JPG, PDF, Adobe PostScript, TIFF, Microsoft Word, Excel, CSV, HTML & Plain Text formats.
34 -
35 -Choosing the "Cover Page Designer" will open an easy to use form for creating a quick and professional fax cover sheet for this specific fax.
36 -
37 -== Attach file to fax ==
38 -
39 -The 'Attach file to fax' section allows you to choose which files you wish to send. You can choose multiple files, pressing the + option to add a new document and then the "Choose File" button to locate that file from your local computer. Accepted formats are JPG, PDF, Adobe PostScript, TIFF, Microsoft Word, Excel, CSV, HTML & Plain Text formats.
40 -
41 -== Sending ==
42 -
43 -When you've completed creating your fax to send, simply press the Send button at the bottom of the screen. This button will not appear until a 'Destination (Fax number)' is entered
25 +1-to-1 and Group Chat is searchable.  Find all messages containing your keywords with ease.
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50 50  {{toc/}}
51 51  {{/box}}
52 52  
53 -[[image:vFaxSendNewFax.png||alt="image1.jpg"]]
54 -//Figure 1: vFax Send A New Fax//
35 +[[image:HUDchat1to1.png||alt="image1.jpg"]]
36 +//Figure 1: HUD with Chat Tab Open//
37 +
38 +[[image:HUDchatgroups.png||alt="image2.jpg"]]
39 +//Figure 2: A new group chat is created//
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