Summary

• Page properties (3 modified, 0 added, 0 removed)
• Attachments (0 modified, 3 added, 2 removed)
  • vFaxOutboxEmpty.png
  • vFaxOutboxProcessing1.png
  • HUDchat1to1.png
  • HUDchatgroups.png
  • comments.svg

Details

Page properties

Title

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1		-Outbox
	1	+Chat Tab

Parent

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1		-Main.Customer Portal Tutorials.vFax.WebHome
	1	+Main.Customer Portal Tutorials.HUD.WebHome

Content

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2	2	(((
3	3	(% class="container" %)
4	4	(((
5		-= Outbox =
	5	+= Chat Tab [[image:comments.svg||alt="address-book.svg" height="40" width="45"]] =
6	6
7		-View your outbound faxes while they process.
	7	+From the chat tab in the HUD you can instant message your coworkers either 1-to-1 or in groups.
8	8	)))
9	9	)))
10	10
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12	12	(((
13	13	(% class="col-xs-12 col-sm-8" %)
14	14	(((
15		-(% class="wikigeneratedid" %)
16		-== Overview ==
	15	+== 1-to-1 Chat ==
17	17
18		-The Outbox will show your pending outbound faxes from all numbers associated with your user account until they are sent, at which time they are removed from your Outbox and transitioned to your Sent section of the Vfax portal. You can adjust the number of faxes viewable per page by adjusting the "Show entries" dropdown box. Also, you have the ability to sort faxes by each of the columns by clicking the arrows to the right of that column title as well as search your outbox for faxes. You can search by the Date/Time, Caller ID, or Fax Number.
	17	+Instant message other users in your organization.  Send text, images, emojis, files, and voice recordings.
19	19
20		-The Action column gives you the ability to download the outbound fax to view it, as well as cancel the outbound faxes transmission.
	19	+== Group Chat ==
21	21
22		-== Fax Table ==
	21	+Create a group chat and instant message with multiple users at once.  Manage group name, members, and icon from the Channels list in the Contacts Roster.
23	23
24		-* Date/Time - timestamp of when the outbound fax was initiated
25		-* From - your outbound caller ID number
26		-* To - receiving number
27		-* User - Portal user who initiated the outbound fax
28		-* Pages - pages in faxed document(s)
29		-* Action - View Fax Info, Delete Fax, Download Fax
30		-** Delete fax is only functional before the fax call is initiated and between attempts if the initial call is unsuccessful. This will cancel the fax.
31		-** Fax Info and Download Fax will also be available when fax has processed and moved to the Sent section. Delete fax will be available but will only remove the sent fax from your history.
	23	+== Search ==
	24	+
	25	+1-to-1 and Group Chat is searchable.  Find all messages containing your keywords with ease.
32	32	)))
33	33
34	34
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38	38	{{toc/}}
39	39	{{/box}}
40	40
41		-[[image:vFaxOutboxEmpty.png||alt="image1.jpg"]]
42		-//Figure 1: Outbox - Empty//
	35	+[[image:HUDchat1to1.png||alt="image1.jpg"]]
	36	+//Figure 1: HUD with Chat Tab Open//
43	43
44		-[[image:vFaxOutboxProcessing1.png||alt="image1.jpg"]]
45		-
46		-//Figure 2: Outbox - Processing outbound fax//
	38	+[[image:HUDchatgroups.png||alt="image2.jpg"]]
	39	+//Figure 2: A new group chat is created//
47	47	)))
48	48	)))

vFaxOutboxEmpty.png

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