Summary

• Page properties (3 modified, 0 added, 0 removed)
• Attachments (0 modified, 2 added, 3 removed)
  • HUDchat1to1.png
  • HUDchatgroups.png
  • comments.svg
  • vFaxOutboxEmpty.png
  • vFaxOutboxProcessing1.png

Details

Page properties

Title

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1		-Chat Tab
	1	+Outbox

Parent

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1		-Main.Customer Portal Tutorials.HUD.WebHome
	1	+Main.Customer Portal Tutorials.vFax.WebHome

Content

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2	2	(((
3	3	(% class="container" %)
4	4	(((
5		-= Chat Tab [[image:comments.svg||alt="address-book.svg" height="40" width="45"]] =
	5	+= Outbox =
6	6
7		-From the chat tab in the HUD you can instant message your coworkers either 1-to-1 or in groups.
	7	+View your outbound faxes while they process.
8	8	)))
9	9	)))
10	10
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12	12	(((
13	13	(% class="col-xs-12 col-sm-8" %)
14	14	(((
15		-== 1-to-1 Chat ==
	15	+(% class="wikigeneratedid" %)
	16	+== Overview ==
16	16
17		-Instant message other users in your organization.  Send text, images, emojis, files, and voice recordings.
	18	+The Outbox will show your pending outbound faxes from all numbers associated with your user account until they are sent, at which time they are removed from your Outbox and transitioned to your Sent section of the Vfax portal. You can adjust the number of faxes viewable per page by adjusting the "Show entries" dropdown box. Also, you have the ability to sort faxes by each of the columns by clicking the arrows to the right of that column title as well as search your outbox for faxes. You can search by the Date/Time, Caller ID, or Fax Number.
18	18
19		-== Group Chat ==
	20	+The Action column gives you the ability to download the outbound fax to view it, as well as cancel the outbound faxes transmission.
20	20
21		-Create a group chat and instant message with multiple users at once.  Manage group name, members, and icon from the Channels list in the Contacts Roster.
	22	+== Fax Table ==
22	22
23		-== Search ==
24		-
25		-1-to-1 and Group Chat is searchable.  Find all messages containing your keywords with ease.
	24	+* Date/Time - timestamp of when the outbound fax was initiated
	25	+* From - your outbound caller ID number
	26	+* To - receiving number
	27	+* User - Portal user who initiated the outbound fax
	28	+* Pages - pages in faxed document(s)
	29	+* Action - View Fax Info, Delete Fax, Download Fax
	30	+** Delete fax is only functional before the fax call is initiated and between attempts if the initial call is unsuccessful. This will cancel the fax.
	31	+** Fax Info and Download Fax will also be available when fax has processed and moved to the Sent section. Delete fax will be available but will only remove the sent fax from your history.
26	26	)))
27	27
28	28
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32	32	{{toc/}}
33	33	{{/box}}
34	34
35		-[[image:HUDchat1to1.png||alt="image1.jpg"]]
36		-//Figure 1: HUD with Chat Tab Open//
	41	+[[image:vFaxOutboxEmpty.png||alt="image1.jpg"]]
	42	+//Figure 1: Outbox - Empty//
37	37
38		-[[image:HUDchatgroups.png||alt="image2.jpg"]]
39		-//Figure 2: A new group chat is created//
	44	+[[image:vFaxOutboxProcessing1.png||alt="image1.jpg"]]
	45	+
	46	+//Figure 2: Outbox - Processing outbound fax//
40	40	)))
41	41	)))

HUDchat1to1.png

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HUDchatgroups.png

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comments.svg

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vFaxOutboxEmpty.png

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vFaxOutboxProcessing1.png

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