Summary

• Page properties (3 modified, 0 added, 0 removed)
• Attachments (0 modified, 3 added, 2 removed)
  • vFaxCover.png
  • vFaxCoverReceived.png
  • HUDchat1to1.png
  • HUDchatgroups.png
  • comments.svg

Details

Page properties

Title

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1		-Cover
	1	+Chat Tab

Parent

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1		-Main.Customer Portal Tutorials.vFax.WebHome
	1	+Main.Customer Portal Tutorials.HUD.WebHome

Content

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2	2	(((
3	3	(% class="container" %)
4	4	(((
5		-= Cover =
	5	+= Chat Tab [[image:comments.svg||alt="address-book.svg" height="40" width="45"]] =
6	6
7		-Create a cover page that can be added to any outbound fax sent through the portal.
	7	+From the chat tab in the HUD you can instant message your coworkers either 1-to-1 or in groups.
8	8	)))
9	9	)))
10	10
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12	12	(((
13	13	(% class="col-xs-12 col-sm-8" %)
14	14	(((
15		-(% class="wikigeneratedid" %)
16		-== Overview ==
	15	+== 1-to-1 Chat ==
17	17
18		-The Fax Cover Page Designer can be used to create a custom fax cover page that is able to be saved and applied to faxes as you send them in the "Send a New Fax" page.  This cover page will be the first thing that is transmitted to the receipt or recipients of your outgoing faxes.
	17	+Instant message other users in your organization.  Send text, images, emojis, files, and voice recordings.
19	19
20		-You can utilize the user friendly designer to format and edit the text and layout of your cover page. Through the designer, you have standard editing functions such as adjusting font, sizing, alignment and layout, as well as extended functionality such as the ability to insert images, tables into your cover page.
	19	+== Group Chat ==
21	21
22		-== Cover Template Variables ==
	21	+Create a group chat and instant message with multiple users at once.  Manage group name, members, and icon from the Channels list in the Contacts Roster.
23	23
24		-* ~{~{CONTACT_NAME}} ~/~/ contact name as defined in the contacts section
25		-* ~{~{CONTACT_COMPANY}} ~/~/ contact company name as defined in the contacts section
26		-* ~{~{CONTACT_PHONE_NUMBER}} ~/~/ contact phone number as defined in the contacts section
27		-* ~{~{FROM_FAX_NUMBER}} ~/~/ source fax number from where fax is being sent
28		-* ~{~{TO}} ~/~/ destination fax number
29		-* ~{~{COMPANY_NAME}} ~/~/ account company name
	23	+== Search ==
30	30
31		-Once you have created and saved a cover template, you can choose to use this on faxes sent through the portal. Select "Use predefined cover page" on the Send A New Fax page Cover section.
	25	+1-to-1 and Group Chat is searchable.  Find all messages containing your keywords with ease.
32	32	)))
33	33
34	34
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38	38	{{toc/}}
39	39	{{/box}}
40	40
41		-[[image:vFaxCover.png||alt="image1.jpg"]]
42		-//Figure 1: Cover template//
	35	+[[image:HUDchat1to1.png||alt="image1.jpg"]]
	36	+//Figure 1: HUD with Chat Tab Open//
43	43
44		-[[image:vFaxCoverReceived.png||alt="image2.jpg"]]
45		-//Figure 2: Cover page received with contact info populated//
	38	+[[image:HUDchatgroups.png||alt="image2.jpg"]]
	39	+//Figure 2: A new group chat is created//
46	46	)))
47	47	)))

vFaxCover.png

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vFaxCoverReceived.png

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HUDchat1to1.png

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HUDchatgroups.png

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comments.svg

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Content