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1	1	{{box cssClass="floatinginfobox" title="**Contents**"}}
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	2	+{{toc start="1"/}}
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5	5	{{html}}
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	6	+<div class="jumbotron" style="background-color: #1998df; color: white; padding: 2rem; border-radius: 0.3rem;">
7	7	<h1>Softphone</h1>
8	8	<p>on the Axion Customer Portal.</p>
9	9	</div>
10	10	{{/html}}
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	15	+= What is a 'Softphone' =
19	19
20		-= How to Softphone =
	17	+A **softphone** is a software-based phone that lets you make and receive phone calls using your computer, tablet, or smartphone (VIA our [[Noixa>>doc:Main.Noixa.WebHome]] app) instead of a physical desk phone. It connects to Axion systems over the internet and functions just like a traditional office phone.
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	19	+With a softphone, users can place calls, answer calls, check voicemail, transfer calls, and use other features directly from an app or browser—whether they’re in the office or working remotely.
23	23
24		-== How to place a call ==
	21	+Softphones are ideal for remote work, mobile users, and anyone who wants the flexibility of using their extension without being tied to a physical phone.
25	25
	23	+== Placing a call ==
	24	+
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28		-== How to transfer a call ==
	27	+== Transferring a call ==
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51	51
52	52	= Other links: =
53	53
54		-=== Vfax ===
	53	+=== [[Vfax>>doc:Main.Customer Portal Tutorials.vFax.WebHome]] ===
55	55
56		-=== Recordings ===
	55	+=== [[Recordings>>doc:Main.Customer Portal Tutorials.Recordings.WebHome]] ===
57	57
58		-=== CDR- Call records ===
	57	+=== [[CDR- Call records>>doc:Main.Customer Portal Tutorials.Reports.WebHome]] ===
	58	+
	59	+=== [[Noixa app (for smart devices)>>doc:Main.Noixa.WebHome]] ===