Changes for page Softphone

Last modified by Jonathan Usrey on 2026/02/03 16:29
<
From version < 27.1 >
edited by Jonathan Usrey
on 2026/02/03 15:09
To version < 30.1 >
edited by Jonathan Usrey
on 2026/02/03 16:19
>
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27 27  For new users we recommend checking our [[Tutorial>>doc:.SoftPhone Tutorial.WebHome]]
28 28  )))
29 29  
30 -== Privileges ==
30 +== User ==
31 31  
32 -Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.
32 +As stated earlier we would need a valid email address to even create the user. Next we would need to tie this user to an extension in the Customer Portal. This allows the Softphone to bind with an extension in order to be on the network.
33 33  
34 -== User ==
34 +== Privileges ==
35 35  
36 -Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.
36 +In order to use the softphone you have to have a few things set up in the Customer Portal. First you will need a user account created and in order to do that we will need an email address to send the verification/account set up email to. Privileges needed in order to use the softphone are in the picture below.[[image:CP Main Privileges 1.png]]
37 37  
38 38  == User groups ==
39 39  
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42 42  
43 43  = Troubleshooting =
44 44  
45 +-Try logging out of your user on CP - Click  your name top right of page then click logout at the bottom of that menu.
46 +
47 +-Clear your browser cache- Not sure how to? [[Click Here>>Clearing Browser History]]
48 +
45 45  = Other links: =
46 46  
47 47  === [[Vfax>>doc:Main.Customer Portal Tutorials.vFax.WebHome]] ===
CP Main Privileges 1.png
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