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1	1	{{box cssClass="floatinginfobox" title="**Contents**"}}
2		-{{toc start="1"/}}
	2	+{{toc start="2"/}}
3	3	{{/box}}
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5	5	{{html}}
6		-<div class="jumbotron" style="background-color: #1998df; color: white; padding: 2rem; border-radius: 0.3rem;">
	6	+<div class="jumbotron">
7	7	<h1>Softphone</h1>
8	8	<p>on the Axion Customer Portal.</p>
9	9	</div>
10	10	{{/html}}
11	11
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13	13
	16	+= =
14	14
15		-= What is a 'Softphone' =
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16	16
17		-A **softphone** is a software-based phone that lets you make and receive phone calls using your computer, tablet, or smartphone instead of a physical desk phone. It connects to the PBX over the internet and functions just like a traditional office phone.
	20	+= How to Softphone =
18	18
19		-With a softphone, users can place calls, answer calls, check voicemail, transfer calls, and use other PBX features directly from an app or browser—whether they’re in the office or working remotely.
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20	20
21		-Softphones are ideal for remote work, mobile users, and anyone who wants the flexibility of using their extension without being tied to a physical phone.
	24	+== How to place a call ==
22	22
23		-== Placing a call ==
24		-
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26	26
27		-== Transferring a call ==
	28	+== How to transfer a call ==
28	28
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50	50
51	51	= Other links: =
52	52
53		-=== [[Vfax>>doc:Main.Customer Portal Tutorials.vFax.WebHome]] ===
	54	+=== Vfax ===
54	54
55		-=== [[Recordings>>doc:Main.Customer Portal Tutorials.Recordings.WebHome]] ===
	56	+=== Recordings ===
56	56
57		-=== [[CDR- Call records>>doc:Main.Customer Portal Tutorials.Reports.WebHome]] ===
	58	+=== CDR- Call records ===