Changes for page Reports
Last modified by Cameron Marx on 2023/08/17 00:16
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... ... @@ -55,7 +55,6 @@ 55 55 ** SMS 56 56 ** Video Calls 57 57 58 -(% class="wikigeneratedid" %) 59 59 == Tools == 60 60 61 61 These tools and functions will appear on each report type section allowing you to filter data, create preset filter, create subscriptions, refresh data and download reports. ... ... @@ -80,7 +80,7 @@ 80 80 81 81 You can click on the settings icon (small blue gear) on the upper right side of the page to change the view and metrics shown. The options in settings will allow you to see the total calls to each DID or the average duration of each call to that DID. You can also change the default report shown upon entering the page. These options include dashboard summary, agents – agent performance, agents – calls per day/hour, queues – agent summary, queues – abandoned, queues – calls per day/hour, or CDR’s. You can also create, upload, and save a preset report format , select the current report as your favorite, delete a preset, and choose whether to refresh the information in the report manually or automatically. 82 82 83 -=== Refresh Button: 82 +=== Refresh Button: === 84 84 85 85 Clicking on this manually refreshes the page and the information contained within the page. 86 86
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