Summary

• Page properties (2 modified, 0 added, 0 removed)

Details

Page properties

Parent

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1		-Main.Customer Portal Tutorials.Account Menu.WebHome
	1	+Main.Customer Portal Tutorials.HUD.WebHome

Content

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1	1	**Voicemail options are accessible from the main menu at the top right of your portal.  Here you can define how voicemails are handled when they are left for your extension or other extensions you may have access to.**
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3		-[[Voicemail Options>>image:voicemailoptions.png||alt="Voicemail Options" height="175" width="1228"]]
	3	+[[image:/xwiki/bin/download/Main/Customer%20Portal%20Tutorials/HUD/Voicemail%20Settings/WebHome/voicemailoptions.png?rev=1.1||alt="voicemailoptions.png"]]**[[image:voicemailoptions.png]]**
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5	5	The available options are as follows:
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7	7	* **Email address(es):**  A comma separated list of email addresses can be entered here to define what emails receive notifications for this voicemail box.
8	8	** example:  testuser1@domain.com,testuser2@domain.com,testuser3@domain.com
9		-* **Cellphone(s): **A comma separated list of SMS capable phone number (cell/mobile phone numbers) can be entered here to define SMS notifications should be sent to for this voicemail box.{{warning}}Note: SMS messages can include the voicemail transcription, but WILL NOT include the audio attachment{{/warning}}
	9	+* **Cellphone(s): **A comma separated list of SMS capable phone number (cell/mobile phone numbers) can be entered here to define SMS notifications should be sent to for this voicemail box.
10	10	** example:  8051112222,4241112222,8501112222
11	11	* **Access Via:** see below options
12	12	** Phone: Choosing "Phone" will result in voicemails being left on the system and accessible via your phone.  You will need to listen to and then delete these messages
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20	20	* **Delete after email: **see below options - NOTE This option is only controllable if "Access Via" is set to "Portal"
21	21	** unchecked: Received voicemails will be visible in HUD.
22	22	** checked:  Received voicemails will be deleted from HUD after the email and/or SMS notifications are sent out.
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