Changes for page Preferences

Last modified by Cameron Marx on 2023/08/08 14:16
From version < 2.7 >
edited by Cameron Marx
on 2023/08/07 16:04
To version 1.1 >
edited by Cameron Marx
on 2023/08/02 16:25
>
Change comment: There is no comment for this version

Summary

Details

Page properties
Title
... ... @@ -1,1 +1,1 @@
1 -Preferences
1 +Dashboards
Content
... ... @@ -2,9 +2,9 @@
2 2  (((
3 3  (% class="container" %)
4 4  (((
5 -= Preferences =
5 += Dashboards =
6 6  
7 -Manage your Axion Portal user account settings.
7 +A quick view of your call statistics, extension statuses, and live queue usage.
8 8  )))
9 9  )))
10 10  
... ... @@ -12,37 +12,36 @@
12 12  (((
13 13  (% class="col-xs-12 col-sm-8" %)
14 14  (((
15 -== Preferences ==
15 +== Company Summary ==
16 16  
17 -User account settings
17 +Quickly view your Inbound, Outbound, and Extension to Extension calls for a date range of your choosing.
18 18  
19 -* Username
20 -* Full name
21 -* Message Tab Autoclose
22 -* Banner Behavior
23 -* Password
24 -* Landline Number
25 -* Mobile Number
26 -* Timezone
27 -* Default Section
19 +== Extensions ==
28 28  
29 -(% style="color:inherit; font-family:inherit; font-size:26px" %)Notifications Settings
21 +Quickly view call statistics for extensions and date range of your choosing.
30 30  
31 -Notifications settings for Chat and SMS tabs in the HUD
23 +== Queues ==
32 32  
33 -* Sound Alerts  
34 -* Browser Alerts  
35 -* Noixa Alerts  
36 -* Email  
37 -* Banner
25 +Quickly view live information about your call queues
38 38  
39 -== Notifications Schedule ==
40 -
41 -Clicking the [[image:plus.svg||height="15" width="13"]] icon in the Notifications Settings sections allows you to schedule notifications changes for specific Chat and SMS recipients and groups.
42 -
43 -
44 -
45 -
27 +* Calls
28 +** Position -
29 +** Time -
30 +** Caller -
31 +** Waiting Time -
32 +* Agents
33 +** Name -
34 +** Extension Number -
35 +** Status -
36 +** Number of Answered Calls -
37 +* Queue Statistics
38 +** Calls -
39 +** Abandoned Calls -
40 +** Completed Calls -
41 +** Avg. Hold Time -
42 +** Avg. Talk Time -
43 +** Agents Logged In -
44 +** Agents Available -
46 46  )))
47 47  
48 48  (% class="col-xs-12 col-sm-4" %)
... ... @@ -51,10 +51,10 @@
51 51  {{toc/}}
52 52  {{/box}}
53 53  
54 -[[image:Preferences.png||alt="image1.jpg"]]
55 -//Figure 1: Account Preferences//
53 +[[image:Templates.Article.Template.WebHome@image1.jpg]]
54 +//Figure 1: [[Sea>>https://commons.wikimedia.org/wiki/File:Isle_of_Icacos_II.jpg]]//
56 56  
57 -[[image:/bin/get/Main/Customer%20Portal%20Tutorials/Account%20Menu/Preferences/?sheet=CKEditor.ResourceDispatcher&outputSyntax=plain&language=en&type=attach&reference=PreferencesNotificationsSchedule.png&typed=false||height="250" width="424"]]//[[image:PreferencesNotificationsSchedule.png]]//
58 -//Figure 1: Notifications Schedule//
56 +[[image:Templates.Article.Template.WebHome@image2.jpg]]
57 +//Figure 2: [[Waves>>https://commons.wikimedia.org/wiki/File:Culebra_-_Playa_de_Flamenco.jpg]]//
59 59  )))
60 60  )))
Preferences.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.cmarx
Size
... ... @@ -1,1 +1,0 @@
1 -611.8 KB
Content
PreferencesNotificationsSchedule.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.cmarx
Size
... ... @@ -1,1 +1,0 @@
1 -578.2 KB
Content
plus.svg
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.cmarx
Size
... ... @@ -1,1 +1,0 @@
1 -321 bytes
Content
... ... @@ -1,1 +1,0 @@
1 -<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path d="M448 294.2v-76.4c0-13.3-10.7-24-24-24H286.2V56c0-13.3-10.7-24-24-24h-76.4c-13.3 0-24 10.7-24 24v137.8H24c-13.3 0-24 10.7-24 24v76.4c0 13.3 10.7 24 24 24h137.8V456c0 13.3 10.7 24 24 24h76.4c13.3 0 24-10.7 24-24V318.2H424c13.3 0 24-10.7 24-24z"/></svg>

Applications

Navigation

Axion Communications 2024
For Support Call 855.98AXION or email us at support@axionco.com