Summary

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Details

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Title

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1		-Phone Numbers
	1	+Account Settings

Content

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5		-= Phone Numbers =
	5	+= Account Settings =
6	6
7		-Manage the phone numbers and their destinations on your account.
	7	+Administrative settings for user accounts on your business account.
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15		-== DID Table ==
	15	+== HIPAA Compliance ==
16	16
17		-VoIP phone numbers may be referred to as DIDs or Direct-Inward-Dial routes in some cases.  Routing changes made on this page affect rules on Axion's main call routing engine rather than a customer's individual hosted PBX.  This allows SIP Trunk customers to reroute and forward calls when their local PBX is unreachable.  Customers with Axion hosted PBXs are advised to make routing changes on PBX, as this will maintain call recordings, recordings, and reports features.
	17	+Check this box to enable HIPPA compliance for the entire business account.  This will prevent documents from being attached to all outbound notification emails.
18	18
19		-* Description
20		-* DID Number
21		-* Destination
22		-* Translate To
23		-* Forward To
24		-* SMS/MMS
25		-* Callback Url
	19	+{{warning}}
	20	+Note: This change CANNOT be undone by a user through the portal.  An Axion Administrator must disable this setting.
	21	+{{/warning}}
	22	+
	23	+== Logo ==
	24	+
	25	+Upload your own company logo to be displayed in the portal heading.
	26	+
	27	+== 2 Factor Authentication ==
	28	+
	29	+Set 2 factor Authentication requirements for user accounts.  2FA codes can be sent to a user's email, mobile number, or the Noixa mobile app.  You can choose to give users the capability to trust devices as well.
	30	+
	31	+== Customer Contact Authority ==
	32	+
	33	+Choose what account changes and information requests users are authorized to make.
	34	+
	35	+* Full Authority
	36	+* Account Changes
	37	+* Billing Inquiries
	38	+* Support Tickets
	39	+
	40	+== Phonebooks ==
	41	+
	42	+Upload and edit phonebooks that can be added to phones that are provisioned via the portal.
	43	+
	44	+== Shared Contacts ==
	45	+
	46	+Upload and edit contacts that will be visible to all user accounts on the portal.
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