Changes for page Preferences

Last modified by Cameron Marx on 2023/08/08 14:16
<
From version < 2.1 >
edited by Cameron Marx
on 2023/08/02 16:25
To version < 2.7 >
edited by Cameron Marx
on 2023/08/07 16:04
>
Change comment: There is no comment for this version

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Title
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1 -Dashboards
1 +Preferences
Content
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2 2  (((
3 3  (% class="container" %)
4 4  (((
5 -= Dashboards =
5 += Preferences =
6 6  
7 -A quick view of your call statistics, extension statuses, and live queue usage.
7 +Manage your Axion Portal user account settings.
8 8  )))
9 9  )))
10 10  
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12 12  (((
13 13  (% class="col-xs-12 col-sm-8" %)
14 14  (((
15 -== Company Summary ==
15 +== Preferences ==
16 16  
17 -Quickly view your Inbound, Outbound, and Extension to Extension calls for a date range of your choosing.
17 +User account settings
18 18  
19 -== Extensions ==
19 +* Username
20 +* Full name
21 +* Message Tab Autoclose
22 +* Banner Behavior
23 +* Password
24 +* Landline Number
25 +* Mobile Number
26 +* Timezone
27 +* Default Section
20 20  
21 -Quickly view call statistics for extensions and date range of your choosing.
29 +(% style="color:inherit; font-family:inherit; font-size:26px" %)Notifications Settings
22 22  
23 -== Queues ==
31 +Notifications settings for Chat and SMS tabs in the HUD
24 24  
25 -Quickly view live information about your call queues
33 +* Sound Alerts  
34 +* Browser Alerts  
35 +* Noixa Alerts  
36 +* Email  
37 +* Banner
26 26  
27 -* Calls
28 -** Position -
29 -** Time -
30 -** Caller -
31 -** Waiting Time -
32 -* Agents
33 -** Name -
34 -** Extension Number -
35 -** Status -
36 -** Number of Answered Calls -
37 -* Queue Statistics
38 -** Calls -
39 -** Abandoned Calls -
40 -** Completed Calls -
41 -** Avg. Hold Time -
42 -** Avg. Talk Time -
43 -** Agents Logged In -
44 -** Agents Available -
39 +== Notifications Schedule ==
40 +
41 +Clicking the [[image:plus.svg||height="15" width="13"]] icon in the Notifications Settings sections allows you to schedule notifications changes for specific Chat and SMS recipients and groups.
42 +
43 +
44 +
45 +
45 45  )))
46 46  
47 47  (% class="col-xs-12 col-sm-4" %)
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50 50  {{toc/}}
51 51  {{/box}}
52 52  
53 -[[image:Templates.Article.Template.WebHome@image1.jpg]]
54 -//Figure 1: [[Sea>>https://commons.wikimedia.org/wiki/File:Isle_of_Icacos_II.jpg]]//
54 +[[image:Preferences.png||alt="image1.jpg"]]
55 +//Figure 1: Account Preferences//
55 55  
56 -[[image:Templates.Article.Template.WebHome@image2.jpg]]
57 -//Figure 2: [[Waves>>https://commons.wikimedia.org/wiki/File:Culebra_-_Playa_de_Flamenco.jpg]]//
57 +[[image:/bin/get/Main/Customer%20Portal%20Tutorials/Account%20Menu/Preferences/?sheet=CKEditor.ResourceDispatcher&outputSyntax=plain&language=en&type=attach&reference=PreferencesNotificationsSchedule.png&typed=false||height="250" width="424"]]//[[image:PreferencesNotificationsSchedule.png]]//
58 +//Figure 1: Notifications Schedule//
58 58  )))
59 59  )))
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