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Title

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1		-Contacts
	1	+Dashboards

Content

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5		-= Contacts =
	5	+= Dashboards =
6	6
7		-Add, view, and edit contacts on your user account.
	7	+A quick view of your call statistics, extension statuses, and live queue usage.
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9	9	)))
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15		-== Add Contact ==
	15	+== Company Summary ==
16	16
17		-Add a new contact by filling out a simple contact form.  Contacts will appear on your Contacts tab in the HUD
	17	+Quickly view your Inbound, Outbound, and Extension to Extension calls for a date range of your choosing.
18	18
19		-== Add Contact Group ==
	19	+== Extensions ==
20	20
21		-Add a new contact group for use with the vFax Send a New Fax page.  A contact group allows you to easily send duplicate faxes to multiple numbers.
	21	+Quickly view call statistics for extensions and date range of your choosing.
22	22
23		-== Upload CSV ==
	23	+== Queues ==
24	24
25		-Create multiple contacts at once by uploading a .csv file with the contact information parsed according to this [[guide>>ContactsCSVformat]].
	25	+Quickly view live information about your call queues
26	26
27		-== Contacts List ==
28		-
29		-* Company
30		-* Contact Name
31		-* Phone Number
32		-* Extension
33		-* Fax Number
34		-* Action
35		-** Edit
36		-** Delete
37		-
	27	+* Calls
	28	+** Position -
	29	+** Time -
	30	+** Caller -
	31	+** Waiting Time -
	32	+* Agents
	33	+** Name -
	34	+** Extension Number -
	35	+** Status -
	36	+** Number of Answered Calls -
	37	+* Queue Statistics
	38	+** Calls -
	39	+** Abandoned Calls -
	40	+** Completed Calls -
	41	+** Avg. Hold Time -
	42	+** Avg. Talk Time -
	43	+** Agents Logged In -
	44	+** Agents Available -
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